World Massage Festival Code of Conduct
WMF is committed to providing a safe, productive, and welcoming environment for all attendees, teachers, speakers, vendors, exhibitors, sponsors, members, meeting participants, guests, volunteers, and WMF staff and employees. This policy applies to conduct by ALL of the preceding, including but not limited to officers, directors, committee chairs, members of committees, and editors. It applies to complaints of harassment or discrimination by or other conduct that involve ANY and ALL of the preceding and anyone else whether it’s an individual, business, agency, company, or corporation at or in connection with all WMF events, including but not limited to board, committee, work group, and task force meetings, conventions, and all other WMF programs, online forums, events, activities, and classes whether in person, via telephone, online, or otherwise (collectively, “WMF events”). In addition, this Code of Conduct applies to those events sponsored by organizations other than WMF but held in conjunction with WMF events, in person or on public or private online platforms.
WMF has zero-tolerance for any form of discrimination or harassment by participants or our staff at our meetings. If you experience harassment or hear of any incidents of unacceptable behavior, WMF asks that you inform either Ana Malachowski, Owner, ana.wmf2@gmail.com, or Crystal Stoots, 2nd in command, admin@worldmassagefestival.com, so that we can take the appropriate action.
Equal Opportunity
It is WMF policy to ensure equal opportunity without discrimination or harassment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, physical appearance, body size, or other characteristics, whether protected by law or not. WMF prohibits all such discrimination and harassment and will fairly address all allegations as swiftly as possible.
Harassment Defined
Harassment based on any protected characteristic is strictly prohibited. Harassment includes verbal, written, or physical conduct that denigrates or shows hostility toward an individual (or group) based on any of the above-listed protected factors and that: (1) creates an intimidating, hostile, or offensive environment; or (2) interferes with an individual’s performance or ability to participate in WMF events.
Harassing conduct includes but is not limited to epithets, slurs, or negative stereotyping; threatening, intimidating, or hostile acts; denigrating jokes; and offensive texts, emails, or other messages.
Sexual harassment means any unwelcome conduct, comment, gesture, or contact of a sexual nature, whether on a one-time basis or in a continuous series of incidents that might reasonably be expected to offend or embarrass an individual or be intended to generate a sexual response or favor. Sexual harassment also includes any unwelcome sexual advances, requests for sexual favors, and other verbal or unwelcome physical conduct.
Prohibited Conduct
As a professional organization, WMF is committed to diversity, equity, professional treatment of ideas, and respectful treatment of all members, employees, and volunteers at or in connection with all WMF events. WMF seeks to provide a professional atmosphere in which diverse participants may learn, network, and otherwise participate in an environment of mutual respect. Conduct that is prohibited includes, but is not limited to:
Harassment or intimidation based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, physical appearance, body size, or any other characteristic protected by law.
Sexual harassment or intimidation, including unwelcome sexual attention, stalking, or unsolicited physical contact
Harassment, intimidation, or coercion based upon a position as a board member, employee, or any position of influence
Abusive, lewd, or threatening conduct
Bullying, harassment, or unprofessional conduct toward members, employees, volunteers, or other participants at WMF events
Physical violence or threats of violence
Sexually charged communications or conduct
Use of illegal or illicit drugs on any property where WMF is hosting an event.
Being under the influence of alcohol and/or illegal or illicit drugs
Reporting Acts of Harassment, Discrimination, or Retaliation
WMF encourages reporting of all perceived incidents of harassment, discrimination, or retaliation, regardless of the offender’s identity or position. Individuals who believe they have been the victim of such conduct should report their concerns to either Ana Malachowski, Owner, ana.wmf2@gmail.com, or Crystal Stoots, 2nd in command, admin@worldmassagefestival.com
WMF encourages individuals to advise the offender that their conduct is unwelcome and to request that it be discontinued, if they feel comfortable so doing.
An individual making a complaint may be asked to put the complaint in writing promptly after reporting unwanted conduct.
In the event that an individual feels that their physical safety is in jeopardy, WMF encourages the individual to contact the appropriate law enforcement agency immediately and notify either Ana Malachowski, Owner, ana.wmf2@gmail.com, or Crystal Stoots, 2nd in command, admin@worldmassagefestival.com
Any reported allegations of harassment, discrimination, or retaliation will be investigated promptly by WMF using the following procedures:
Preliminary fact-finding conducted by the WMF Owner and the Human Resources Team.
If probable culpability is found, findings are referred to the Ethics Task Team or an Ethics Team of the World Massage Festival
Ethics task force/Subcommittee deliberates and refers the investigation to the Owner with recommended action.
The Owner makes the final decision on any action to be taken, or lack thereof.
The investigation may include individual interviews with the parties involved as well as witnesses to the conduct.
WMF will maintain confidentiality to the extent consistent with appropriate investigation and corrective action. WMF reserves the right to notify an individual’s employer of serious misconduct under this policy when it is determined that such notification is appropriate and such misconduct is substantiated.
If it is determined that an individual has engaged in prohibited conduct, the WMF Owner, or the appropriate staff designee, shall determine the appropriate action to be taken against the individual, which may include, but is not limited to:
Private reprimand
Expulsion from the WMF event without warning or refund
Implementation of conditions upon attendance at future WMF events
Removal of the individual from any and all positions and/or classes
Restriction from attendance at future WMF events
Suspension from or revocation of membership in WMF, pursuant to the WMF Bylaws
Notification to the individual’s employer for serious misconduct as determined by WMF in its sole discretion.
Revocation of Freedom Membership with no refunds.
Determinations reached in WMF’s complaint process are not legally conclusive in any other proceeding.
False Reporting
Knowingly making a false accusation of harassment, discrimination, or retaliation, or knowingly providing false information in the course of an investigation of a report, may be grounds for appropriate disciplinary action and be treated as harassment. A complaint made in good faith, even if found to be unsubstantiated, will not be considered a false accusation.
Retaliation
Retaliation against an individual for reporting harassment or discrimination or for participating in an investigation of a claim of harassment or discrimination is a serious violation and is strictly prohibited. Acts of retaliation should be reported immediately and will be promptly addressed.
By joining, registering, participating, or working/volunteering at WMF or its events, you have agreed to the terms as outlined in WMF’s Code of Conduct.
Approved by the WMF Owner & all other parties with authority at WMF.
World Massage Festival (WMF) & American Massage Championships (AMC)
Code of Conduct & Community Values
Our Commitment
The World Massage Festival and the American Massage Championships are dedicated to fostering a safe, respectful, inclusive, and professional environment for all participants. This includes attendees, competitors, instructors, judges, staff, volunteers, sponsors, vendors, and guests.
Participation in WMF and AMC is a privilege, not a right. All participants are expected to uphold the highest standards of professionalism, ethics, and personal responsibility, both during official events and in conduct that may impact the WMF/AMC community.
Community Values
The following core values guide WMF and AMC:
- Professionalism
We uphold professional behavior in all interactions, including communication, teaching, competition, and social engagement. Participants are expected to conduct themselves in a manner that reflects positively on the massage profession.
- Respect
We value mutual respect for individuals of all backgrounds, identities, experience levels, and perspectives. Harassment, discrimination, intimidation, or demeaning behavior will not be tolerated.
- Safety
The physical, emotional, and psychological safety of our community is paramount. Touch, instruction, competition, and social interactions must always occur within clear professional and ethical boundaries.
- Integrity
Honesty, accountability, and ethical behavior are essential. Participants are expected to act with integrity in competition, education, business dealings, and community interactions.
- Inclusion & Community
WMF and AMC strive to create a welcoming environment where all participants feel valued and supported. We believe a strong community elevates the profession as a whole.